The Writing Center uses WCOnline to organize and streamline our operations. All Writing Center staff commitments and work are recorded in WCOnline. Writing Center employees are given a certain amount of administrative access in WCOnline to register writers, view writers’ demographic information, and record their work activity by writing appointment letters.
You will receive WCOnline administrative access beginning your first quarter working as a tutor.
If for any reason you find your account does not have administrative access, please contact the Operations Student Manager (OSM)s via Slack or email, who can grant you administrative access.
Login page of our scheduling software, WCOnline
Slack is a channel-based communication platform that we use for work-related discussions. Slack is one key way we build a community at the Writing Center.
Slack allows us to easily and transparently communicate about all aspects of our work, and to do so in a multimodal medium, including writing, images, videos, emojis, GIF, etc. Slack makes it possible for us to communicate between campuses and with people working remotely.
The Writing Center Slack workspace
Our Slack workspace is accessible from a web browser at theucwbl.slack.com or by using the Slack app on a mobile device or computer.
New staff members receive an invitation to join the Slack workspace prior to their first work shift.
<aside> 📢 During every shift you work, you must have Slack open on a computer or mobile device and consistently check it, and/or have notifications enabled to alert you to any messages you receive.
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In Slack, we have a handful of public channels that you are required to be a member of and to which you will automatically be added.
**#news—**where administrators and student leaders communicate about things that you are required to read (and sometimes respond to) and where Writing Center staff communicate updates about events, teams, and other reminders
**#extrahours—**where Writing Center administrators post calls for staff if there is a need for coverage
When a specific group of Writing Center staff members need to communicate in a non-public forum, we use private channels. (Such as your cohort channel for Writing Fellows, or the daily channels.)